The INTEAS Core Team
Charles Kane
President & Chairman
president @ inteas. org
Charles Kane, as the President and Chairman, is the highest-ranking executive of the organization, responsible for overall strategic planning and corporate governance. He maintains a compelling vision, driving the organization towards fulfilling its mission of institutional accreditation and certification of quality. His role involves leading the development and execution of long-term strategies, focusing on creating shareholder value. He ensures the organization’s financial performance and growth, liaises with other executives to set the company’s strategic goals and plans, and ensures the regular evaluation of the organization’s fiscal function and performance. His work involves creating an environment that promotes great performance and positive morale while overseeing and driving change within the organization. As a Chairman, Charles Kane leads the board of directors, fostering effective decision-making processes and maintaining relationships with shareholders, financial institutions, and government bodies. His ultimate goal is to steer the organization towards the achievement and maintenance of a sustainable and robust integrity-based culture.
Cindy Allen
Head of Accreditation and Certification
acc @ inteas. org
Cindy Allen serves as the Head of Accreditation and Certification. Her role revolves around developing, implementing, and monitoring the institutional accreditation and certification process. She oversees the evaluation and accreditation of educational institutions and programs, ensuring they meet the organization’s quality standards. Allen supervises the accreditation team, conducting regular reviews of existing policies and procedures, and developing new ones as needed. She coordinates with relevant stakeholders, including educational institutions, government bodies, and industry partners, to ensure that the accreditation standards stay relevant, rigorous, and aligned with global trends. Her work also involves facilitating the professional development of her team members, preparing them for site visits and inspections, and analyzing data from these visits to make informed accreditation decisions. Furthermore, she is also responsible for ensuring that all certification processes are conducted in a transparent, consistent, and ethical manner.
Bryan M. Riley
Chief Inspector
riley @ inteas. org
As Chief Inspector, Bryan M. Riley is responsible for managing all aspects of the inspection process. He leads a team of inspectors, assigning them to evaluate institutions for compliance with the organization’s accreditation standards. Riley conducts some of the most complex inspections personally, ensuring that the practices and operations of the institutions meet the required quality criteria. His work involves assessing the effectiveness of each institution’s quality management systems, ensuring they follow both the legal requirements and best practice standards. He is also in charge of drafting detailed inspection reports, documenting non-compliance issues, and suggesting remedial action. He works closely with the Head of Accreditation and Certification to develop and update inspection protocols and guidelines. In addition, he plays a crucial role in training and mentoring new inspectors, sharing his expertise and experience.
Taylor Wilson
Customer Relations Manager
info @ inteas. org
Taylor Wilson, as the Customer Relations Manager, is responsible for managing relationships with the organization’s clients, mainly educational institutions seeking accreditation and certification. He oversees all customer service operations, ensuring that the team provides high-quality support and guidance to clients throughout their accreditation journey. Wilson’s role involves developing and implementing customer service policies, resolving client issues, and managing client feedback. His work also includes conducting regular customer satisfaction surveys and analyzing the results to identify areas for improvement. Wilson’s role is vital to ensuring that the organization maintains a strong reputation for excellent customer service, thereby building trust with its clients.